Frequently Asked Questions - All FAQs

Please see our mile2® Course Map at http://www.mile2.com/mile2-courses.html

WHY IS MILE2’S C)ISSO PREFERABLE OVER THE POPULAR ISC2’s CISSP? It’s noteworthy to bring to light that the same international author, Kevin Henry, who wrote the official ISC2 CISSP, also wrote mile2’s official C)ISSO workbook and exam. Initially, when the C)ISSO was developed, it was mile2’s intention to cover a foundational cyber security course in detail, much like the popular ISC2’s CISSP. So, it is important to note that both courses cover basically the same content with the exception that the C)ISSO focuses heavily on the Information Systems management modules (ex. how do I “do it”, when do I implement this control and so forth..) versus simply covering the subject matter in theory. The C)ISSO course was designed for forward-thinking cyber security professionals who manage or play a key role in an organization’s information security department.The C)ISSO course addresses the broad range of industry best practices as well as the knowledge and skills expected of a security leader. The C)ISSO candidate learns BOTH the theory and the requirements for practical implementation of core security concepts, practices, monitoring and compliance. Through the use of a risk-based approach, the C)ISSO is able to implement and maintain cost-effective security controls that are closely aligned with not only business requirements but global industry standards. HOW IS MILE2’S C)ISSO SIMILAR TO ISC2’s CISSP? • The C)ISSO covers all of the CISSP’s (8 Domains) 2015 exam objectives. • The C)ISSO has very similar exam questions that you would find on the CISSP exam. HOW IS MILE2’S C)ISSO DIFFERENT FROM ISC2’s CISSP? • THE C)ISSO IS EASIER TO LEARN: • The C)ISSO breaks down the in-depth curriculum from 8 modules, which is found in the CISSP course work book, into 19 modules. Mile2 took this instructional design approach because it’s been proven that learning is increased when a subject is broken down into bite sizes rather than being served as an 80 lb. hamburger. HOW IS MILE2’S C)ISSO EXAM DIFFERENT FROM ISC’S CISSP EXAM? Mile2 does NOT require job related or practical experience to obtain the C)ISSO while the ISC2 CISSP requires the candidate to have 5 years in a few domains in most cases. Because the course has NO hands-on labs, mile2 feels that it was futile to require hands-on experience to achieve the C)ISSO designation. • EXAM: The C)ISSO is only a 2-hour exam covering 100 questions while the CISSP is a 4 hour exam entailing 200 questions. • Mile2’s C)ISSO exam is taken on-line through mile2.com’s MACS system ANYTIME & ANYWHERE while the CISSP is required to be scheduled at either an authorized ISC2 testing center or testing organization. • The C)ISSO has a higher passing percentage and is open book. • The C)ISSO exam fee is $400 versus $595 for the CISSP. HOW DOES MILE2 HELP WITH PASSING BOTH THE C)ISSO AND CISSP? Mile2 provides an updated CISSP exam prep video for each student that takes the C)ISSO course. The CISSP prep video by Mile2 was also developed by Kevin Henry, author of ISC2’s CISSP course book, and covers the 2015 CISSP Exam objectives. In addition, in the C)ISSO course kit, Mile2 provides a CISSP prep guide booklet (called the C)ISSO+, a guide towards passing the CISSP) that prepares the student to pass the CISSP exam, should they desire to sit for it. *(CISSP is a copyright trademark of ISC2)

For a complete list of mile2® self-study courses, please visit: http://www.mile2.com/mile2-online-estore/training-videos.html

The process is normally simple and dictated by region. Generally, the following applies: 1. The instructor must take a Train the Trainer program. This can be done through a live online training class or alternatively as a CBT program. The CBT program is a video that is our recorded live TTT class. The CBT TTT comes with a Course video, Exam, and course kit. These options can be purchased through mile2®'s shopping cart Here. 2. The instructor must take the exam via mile2®'s online MACS exam program and score at a minimum of 90% on the exam. 3. After the instructor passes the exam, they will receive the course slides, instructor set-up guide, virtual images/ISO's (when relative), and any other needed information for the instructor to successfully run a class. (The Virtual Images must be sent to an authorized mile2® training center to host the course).

The courses are designed to be taken either independently, or in a series. Students can take individual courses to focus on specific areas of interest or responsibility. Or, courses can be taken sequentially, to provide a progressive education in information security, from basic concepts to in-depth technical knowledge.

You cannot transfer, share or give your self- study material to another person. The following is noted when you access your course material through your account. "Important Notice: By accessing the mile2® online course material, practice tests, exams, and related files, the student agrees to the following. I understand that my license to use mile2 electronic course materials is exclusively for my individual professional development. I will not transfer nor will I allow others to use the course materials or the test questions. I will not use any part of this material for teaching others nor will I incorporate it, nor allow it to be incorporated, in any other training materials or publications, electronic or print, without prior specific written consent of mile2®."

Yes – on the mile2 searchable data base: http://www.mile2.com/student-search.html

All mile2® exams are now administered from mile2®'s MACS (mile2® Assessment and Certification System) system on www.mile2.com. The MACS system can be found by logging into our website with your account. When you are logged in, you will find a link to the MACS system at the right hand side on our website (It appears only when you log in). Click My Exams menu and you will find the exam your purchased or redeemed.

If you fail the first examination attempt, you may re-take it at any time AFTER you notify mile2® - at a 50% discount. Please send an email request to: mile2store@mile2.com for this discount code voucher. You cannot re-take the exam until you notify mile2® so that we can reset your exam. These measures have been taken for security reasons.

Submit a ticket with mile2® and explain what seems to be happening. If necessary we can manually set you up to take the exam.

Certified Penetration Testing Engineer (CPTE) Certified Penetration Testing Consultant (CPTC) Certified Digital Forensics Examiner (CDFE) Certified Network Forensics Engineer (CNFE) Certified Information Systems Security Officer (CISSO) (mile2®'s alternate to CISSP training) Certified Incident Handling Engineer (CIHE) Certified Wireless Security Engineer (CWSE) Certified Disaster Recovery Engineer (CDRE) Certified Secure Web Application Engineer (CSWAE - Covers Secure Code)

Vouchers for mile2® Engineer Level certification exams are $400 Vouchers for mile2® Consultant Level certification exams are $600

Browse to our Online Store. Select an exam and purchase it. Your mile2® account will be created for you when you order an exam through our store. After payment is accepted, the exam will automatically appear in your mymile2® account.

All mile2® exams are now administered from mile2®'s MACS (mile2® Assessment and Certification System) system on www.mile2.com. The MACS system can be found by logging into our website with your account. When you are logged in, you will find a link to the MACS system at the right hand side of your user menu. (It appears when you log in). Click MACS and you will find the exam your purchased or redeemed.

You may substitute another person in your place at any time by e-mailing info@mile2.com

Mile2® certificates are sent out as a PDF file immediately if the exam is successfully passed. .

If you complete your entire exam, you will be shown your score immediately. An email will also be sent to the email contact that was listed in your user account on mile2.com.

The answer is: The one that works best for you. Most students attend the mile2® training via live on line training. However, you can also learn via self study materials/video and you can attend a class at the mile2® HQ or at one of our Authorized Training Partners.

During the live on line course – you will be able to contact directly with the instructor. When you purchase and use the self-study materials, you will to communicate with a subject matter expert and/or instructor. Email questions to: mile2store@mile2.com

Mile2® offers a variety of discounts/volume discounts. Email requests to: mile2store@mile2.com

I don't want to enter my credit card information on the registration form. Can I call in and give my credit card infomration? Credit card payments can be made by telephone – just call mile2® at: 813-920-6799

Yes, we can fax or email a copy of your invoice. Please send an email request to info@mile2.com , and include your name and invoice number.

Mile2® offers complete cyber security consulting services. More info here: http://www.mile2.com/information-assurance-services.html

You will need to contact your credit card company to resolve the issue. We are not given any other information other than whether it is charged or denied. However, many banks that operate in countries outside of the United States may require you to contact them first to gain approval for you to complete your on line purchase.

Go to the login page at https://www.mile2.com/my-mile2-login.html Then Click on either of the links for : “Forgot your username” or “Forgot your password” and follow the directions.

1. Go to My Mile2® Login Page and login or register. 2. Browse to our Online Store. 3. Put the Product of your choice in your cart (Click Add to Cart button). 4. Click "Show Cart" 4(a). If you have a voucher enter your EXAM VOUCHER during checkout and Your price will change to $0.00. 5. Select a Shipment Method (If your order is Exam, please select : Order without Kits. No Shipping Charges) 6. Select a Payment Method (If you redeem a 100% discount code for Exam Vouchers use PayPal. You are not going to be charged). 5. Hit "Confirm Order". 6.Click "my mile2®" and look under "My Exams" Your exam will appear there.

Navigate to My Mile2® from the navigation bar.