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Frequently Asked Questions - Technical Support
FAQs - Technical Support
My credit card was denied. Can you tell me why?
You will need to contact your credit card company to resolve the issue. We are not given any other information other than whether it is charged or denied. However, many banks that operate in countries outside of the United States may require you to contact them first to gain approval for you to complete your on line purchase.
I forgot my mile2® account username and/or password. What to do?
Go to the login page at https://www.mile2.com/my-mile2-login.html Then Click on either of the links for : “Forgot your username” or “Forgot your password” and follow the directions.
How to order from the mile2® On-line store?
1. Go to My Mile2® Login Page and login or register. 2. Browse to our Online Store. 3. Put the Product of your choice in your cart (Click Add to Cart button).
4. Click "Show Cart"
4(a). If you have a voucher enter your EXAM VOUCHER during checkout and Your price will change to $0.00.
5. Select a Shipment Method (If your order is Exam, please select : Order without Kits. No Shipping Charges) 6. Select a Payment Method (If you redeem a 100% discount code for Exam Vouchers use PayPal. You are not going to be charged). 5. Hit "Confirm Order". 6.Click "my mile2®" and look under "My Exams" Your exam will appear there.
How do I create an account on the mile2® website?
Navigate to My Mile2® from the navigation bar.